In today's world more and more companies are becoming less and less vertically integrated, as a result their dependence upon third parties sources of supply or services is growing and critical functions are now outsource sistered parties. if we do not have the total cooperation of the expertise within the company to assure the success of their supplier we can not assure the success of our company because our customers in many cases only touch our company thru our suppliers.
Suppliers have the advantage of benchmarking many many customers, we are only one. They have the ability to tell us not only how we do it but how others are doing it, good or bad and which the ways which we can learn from not only the way we do it but the way all their other customers interact with them. so it is another way of sharing this process knowledge. Successful people are the ones who take hold of it and use it and executed.
Companies that closely manage supplier relationships see greater results over time. unlike companies how only focus on costs, where they reach a point where there is nowhere else to go for.
